Home🔵 The Boards have been Upgraded!

🔵 The Boards have been Upgraded!

June 14, 2017July 13, 2017 MaryO UncategorizedCushing’s Help, message boards, support board, upgrade

The upgrade is here, it’s different and I need a new “skin” for this to get rid of all the white.

Some things are still happening behind the scenes.

Here’s info from Invisionboard

Hello,

Your community has been upgraded to version 4, and is back online. The following information was shown during the upgrade:

Pages HTML
HTML in pages, blocks and templates in Pages cannot be converted during the upgrade. While those pages and blocks will continue to work, you will need to review, and adjust as necessary, the HTML following the upgrade to integrate the styling used by the Community Suite 4.0.

Support Staff
Support staff cannot be converted during the upgrade. Please log in and set up support staff as administrators in the admin control panel after the upgrade and then review support department staff settings.

Please take a few minutes to thoroughly review your community for any issues. If any issues are found, please use the Support tool in the ACP for further assistance.

Please check any custom moderator permissions (ACP -> Members -> Moderators) for Pages Database categories. These have been reset to ‘All Categories’.

Please be sure to review the above item(s).

There are a number of Background Tasks running, to rebuild content slowly so as not to cause server resource issues, and which you can check on your ACP -> System page.

Please do not run those tasks manually, as that can cause server overload.

Those tasks are triggered by forum activity (people logged in and browsing the site), and until they finish, some of the layout may not be correct, such as quotes, signatures, lists, images, etc.

Once they have finished, however, if you notice any issues, please open a new ticket detailing the problem.

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